Welcome to the support page for Brick Smash 8x8, a minimalist 8x8 block puzzle game for iPhone.
If you need help with the app, encountered a bug, want to send feedback, or have a question about your purchase, please email us:
Support Email: lovevps123@gmail.com
Response time: We reply to all support emails within 1-3 business days.
Please include the following in your message so we can help you faster:
Q: How do I place a piece on the board? A: Touch and hold one of the three pieces at the bottom of the screen, then drag it up onto the 8x8 grid. A green preview shows where it will land; a red preview means it does not fit there. Release your finger to place the piece.
Q: When does the game end? A: The game ends when none of the three pieces in your tray can fit anywhere on the board.
Q: How do I clear a row or column? A: Fill an entire row or column with blocks. It will clear automatically and you earn bonus points.
Q: What is the Daily Challenge? A: Every day at midnight UTC, all players around the world get the same sequence of 30 pieces. Compare your score with yourself over time. Resets 24 hours later.
Q: What is Time Attack? A: A separate mode with two options: Sprint (1 minute) and Marathon (2 minutes). Score as many points as you can before the timer runs out. Time Attack has its own leaderboard, separate from Normal mode.
Q: How do I purchase Remove Ads? A: Version 1.0 of Brick Smash 8x8 is completely ad-free with no in-app purchases. A future v1.1 update may introduce optional ad-supported gameplay with a one-time “Remove Ads” purchase.
Q: How do I restore purchases on a new device? A: Not applicable in v1.0 (no purchases available). In a future version, tap Settings > Restore Purchases in the app. Your Apple ID must match the original purchase.
Q: Can I get a refund? A: All purchases are handled by Apple. Refund requests go through Apple’s refund system. We cannot issue refunds directly.
Q: Do you collect my personal data? A: No. Brick Smash 8x8 v1.0 does not collect, store, or transmit any personal information. All game data (scores, theme, settings) is stored only on your device. See the full Privacy Policy for details.
Q: How do I delete my data? A: All game data is stored locally. Uninstall the app and every trace is removed from your device.
Q: Do you sync my scores across devices? A: v1.0 does not sync between devices. Your scores are local to each iPhone.
Q: The app crashes when I open it. What do I do? A: 1) Fully close the app (swipe up in App Switcher), then re-open. 2) Restart your iPhone. 3) If it still crashes, uninstall and reinstall the app. Please email us with your iOS version if the problem persists.
Q: My high score disappeared. A: High scores are stored on your device. If you reinstall the app, uninstalled data is not recoverable. We are sorry for the inconvenience.
Q: The game runs slowly or particles look choppy. A: Please make sure you are on iOS 17 or later. Older iPhones may render particle effects at a lower frame rate; this is expected.
Brick Smash 8x8 is developed as an independent project. We are a small team focused on making a clean, ad-friendly puzzle experience.
Last updated: July 5, 2026